FAQ

ARE BILLY BATTLE PIECES VINTAGE?

Yes. Billy Battle specializes in individually selected vintage fashion and accessories, primarily from the 1980s, 1990s, and early 2000s.

Vintage pieces have lived a life before they found their way to Billy. Minor variations, signs of age, and evidence of previous wear are part of their history and should be expected.

ARE YOUR ITEMS ONE OF A KIND?

Most pieces are available in a quantity of one. Once a vintage item sells, we generally cannot restock it.

HOW DO YOU RATE VINTAGE CONDITION?

Every item is carefully inspected and assigned one of two condition ratings:

A — EXCELLENT
The piece is in excellent vintage condition with minimal signs of previous wear. Minor age-related variations may still be present.

B — GOOD
The piece is in good vintage condition with visible signs of previous wear or age. Any notable flaws will be photographed and described in the product listing.

Condition ratings are relative to an item’s age and are not equivalent to brand-new condition. Please review all product photographs and descriptions before purchasing.

WILL THE ITEM I RECEIVE MATCH THE PHOTOS?

Yes. Unless otherwise stated, the item photographed is the exact vintage piece you will receive.

We make every effort to photograph colors and details accurately, but colors may appear slightly different depending on lighting and screen settings.

HOW QUICKLY WILL MY ORDER SHIP?

Orders are prepared and shipped within 1–2 business days. Business days do not include weekends or holidays.

You will receive a shipping confirmation with tracking information once your order is on its way.

WHICH SHIPPING CARRIER DO YOU USE?

Orders are shipped via USPS. The available shipping service and estimated delivery time will be shown during checkout.

Delivery estimates begin after your order has been processed and accepted by USPS.

DO YOU USE RECYCLED PACKAGING?

Yes. We reuse clean shipping boxes, mailers, tissue paper, and other packing materials whenever possible.

Your package may not arrive in brand-new packaging, but every order will be packed securely and with care. Reusing materials helps us reduce waste and give perfectly good packaging another life.

CAN I CHANGE OR CANCEL MY ORDER?

We begin preparing orders quickly. If you need to request a change or cancellation, email hello@billybattle.com as soon as possible with your order number.

We cannot guarantee changes or cancellations once an order has entered processing or shipped.

CAN I CHANGE OR CANCEL MY ORDER?

If you're unhappy with your purchase when it arrives please reach out to hello@billybattle.com within 15 days of receiving your order to request a return. Please note you will be responsible for the cost of return shipping. Refunds will be issued back to the original payment method within 2-3 days of receiving your return.